Category Archives: FAQ

activeARC CMS – How to upgrade device firmware

ICCN’s activeARC CMS firmware upgrade process allows a group of devices to be updated immediately or schedule for a later date and time. All firmware options for a specific ICCN device are all present on the cloud server by default. This removes the hassle of uploading the firmware to the cloud by the client. You […]

activeARC CMS – Administration

Account Settings, Find Devices, Set Notifications, Invite Users, and view Licenses: The Account Settings section gives you the ability to enter basic information about your organization including address, email, and password for the activeARC CMS. The Find Devices section shows you a list of all devices configured within this user account. Using ?Site? link in […]

WP6000 Series – QoS Configuration

?1?Quality of Service (QoS) Configuration You will find the QoS configuration section in the Web GUI along the left navigation bar. To enable per-port QoS, simply select the port you’d like to configure. Select the QoS Type you’d like to enable on that port Select the User Priority for traffic on that port Click Apply […]

WP6000 Series – MAC Binding

?1?MAC binding configuration page MAC binding configuration allows the user to reserve static IP assignments for a client. The WP6000 series support both port and MAC address binding. First, select the port and then enter the MAC address to be bound, VLAN ID entry is used to enter the MAC address of VLAN.? Manually select […]

WP6000 Series – MAC Filtering

?1?MAC filtering configuration page MAC filtering allows network administrators to limit access to the network by enabling or not enabling specific MAC addresses.?? The WP6000 series provide both a manual or automated method for enabling these features. First, select the port to be configured and then manually enter the MAC address to be filtered.? Manually […]

WP6000 Series – Port Configuration

Port Configuration ?1?Common Configuration (Port configuration/Show) The Common Configuration (port config.) page provides at-a-glance details about each port of the WP6000 series switch.  The port configuration page provides port controls including enabling/disabling a port, setting port speed, and the ability of the port to auto-negotiate speeds. To configure a specific port simply select the port […]

WP6000 Series – Virtual LAN

VLAN Configuration ?1?VLAN information page Virtual Local Area Network or VLAN is a logical sub-network that can group together devices from different physical parts of the network.  Therefore, VLANs are a broadcast domain that is partitioned and isolated at Layer 2 (OSI Model) level of the network.  This allows the grouping of different devices in […]

WP6000 Series – Getting Started

To start a web user session the user must log into the WP6000 series switch by confirming the following: For initial configuration, you may connect directly to the switch once the PC is within the same IP address range as the switch The switch VLAN1 interface IP address is 192.168.0.1 The subnet mask is 255.255.255.0. […]

activeARC CMS: Account Registration

How to register your first account The first step in creating an activeARC Cloud Management System account is to make sure you’re using support or generic company email. We suggest not using a personal email for security reasons. Once you decide on the email address you can use for the system to register your User […]

Link5000 Series: PoE Configuration Guide

Chapter 1 PoE Configuration 1.1 Introduction to PoE PoE (Power over Ethernet) is an IEEE802.3at/af technology to provide direct current for some IP-based terminals (such as IP phones, Access Points and network cameras) while transmitting data to them. Such DC-receiving devices are called PD (Powered Device). The max distance of reliable power supply provided by […]